Orders are reviewed and shipped through our home delivery service daily, excluding Fridays, public holidays, and special occasions.

Before placing your order, please double-check the product specifications and agree to our website's terms and conditions.

Orders will be delivered within 3-10 business days from the payment date. Please note that our delivery partner does not process orders on public holidays, and these days are not counted as business days.

Our home delivery service is a door-to-door service, although it may not be applicable in some circumstances due to delivery constraints in remote regions or imprecise addresses.

Please provide a clear and accurate address including the building number, street name, neighborhood, city, and a nearby landmark.

If an inaccurate address is provided, or if the address changes after shipment, the customer will be charged a fee of 30 SAR.

Make sure to provide a correct mobile number. The recipient's identity will be verified by the shipping company using a code sent to the registered mobile number.

If an inaccurate mobile number is provided, or if the phone number changes after shipment, the customer will be charged a fee of 30 SAR.

Address change after shipment: 30 SAR.

Phone number change after shipment: 30 SAR.

Reshipment request: 23 SAR delivery fee.

If the customer fails to receive or refuses the shipment, a fee of 30 SAR will be deducted for shipping and return, with the remaining amount refunded within 3 business days after we receive the returned item.

If the customer requests a reshipment after refusal, a new delivery fee of 23 SAR will apply.